1. Introduction
Frostbite Financial (“we,” “us,” “our”) operates this training portal to provide educational content, tools, and resources to licensed insurance agents and trainees. This Privacy Policy explains how we collect, use, and protect your information when you access our website or course materials.
2. Information We Collect
We may collect:
Personal Information: Name, email address, phone number, license number, and related data submitted during registration or communication.
Usage Data: Pages visited, modules completed, login times, device information, and IP address.
Payment Data: When applicable, payment details are processed securely through third-party providers (we do not store your payment information).
3. How We Use Information
We use your data to:
Provide and improve training programs.
Track course progress and performance.
Communicate updates, reminders, or new resources.
Maintain compliance with regulatory or licensing bodies.
4. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is 100% secure.
5. Sharing Information
We do not sell your information. We may share limited data only with:
Our partners (e.g., Unitrust) for licensing or training verification.
Service providers assisting with hosting, analytics, or communication.
Legal or compliance authorities when required by law.
6. Cookies & Analytics
We use cookies and analytics tools to improve the user experience and monitor engagement with training content.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting kian@frostbitefinancial.com.
8. Third-Party Links
Our training portal may contain links to third-party websites or tools. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website.